- We provide 24-hour emergency care to adults and children, 7 days a week, with minimal waiting times
- We offer Adelaide and the Sunshine Coast’s only 24-hour Private Emergency Departments
- Referrals are not required to attend the Emergency Department
- All our physician and nursing staff have many years of experience in emergency treatment and care. Presenting patients will be seen by one of these experienced physicians
- If admission is required, we can provide various options for inpatient care and can refer you to the most appropriate specialists
- We are a fee-for-service facility
- We have proven minimal patient wait times
Established in 2011, Care 24-7 (previously Adelaide Emergency Physicians) has a mission to provide excellence in Emergency Department (ED) services to hospitals and all patients in their time of need. We are privately owned, not government funded and provide care for adults and children 24 hrs, 7 days a week, including public holidays.
We have been the ED service provider for the Calvary Adelaide Hospital for the past 8 years and we were recently appointed as the provider of the Emergency Department services for the new 12 storey, $345 million Calvary Adelaide Hospital.
We currently operate the Calvary Adelaide Emergency Department (Calvary Adelaide Hospital) and the Buderim Emergency Centre (Buderim Private Hospital on the Sunshine Coast) and we continually strive to offer the highest standards in 24/7 Emergency Health services, within a caring and supportive environment.
Our team of specialists work alongside Emergency Medicine, Career Medical Officers (CMOs) with extensive emergency medicine experience. They are supported by a team of professional and experienced emergency nurses, ensuring patients receive the highest level of care possible. We are very experienced in receiving, triaging and delivering quality medical care for those less complex patients, through to high acuity / complex patients, requiring a multidisciplinary medical team approach.
- rapid assessment and triage of patients
- 24-hour private emergency medical and nursing care for a full range of medical and surgical emergencies
- comprehensive cardiac and chest pain services
- Resuscitation and Intensive Care Unit
- Radiology including X-ray, Ultrasound, MRI, CT Scan, and Nuclear Medicine
- Pathology and pharmacy
Our Emergency Centres are fee-for-service, with Medicare covering a portion of a visit however there may be additional costs associated with some services that may be required.
The team at Care 24-7 are proud of our key differentiators, and how our emergency centres continue to make a difference to patients’ lives. We offer:
- proven minimal patient wait times
- highly trained and experienced emergency physicians
- access to a team of skilled nursing staff
- reduced length of stay and treatment times
- 24/7 emergency care
- high degree of patient satisfaction.
We provide best practice emergency medicine to patients. We commit to our patients’ care and well being. We ensure we are up to date with our training and credentialing requirements. We keep up to date with new medical techniques.
We show empathy and compassion to our patients and their families. We treat people with dignity, respect, understanding and care. We listen. We communicate in a compassionate manner.
We have the best interests of our patients at heart at all times. We are an inclusive team and look to support each other. We build relationships with patients, with their families and our business partners. We cultivate an environment that is focussed on One Team.
We take personal responsibility, communicate openly and honestly and do what we say. We consider patients’ needs. We are open and transparent with patients, family members and business partners. We are transparent in our performance.
We proactively seek improvement opportunities to better ourselves and the business. We take responsibility for developing our own skills and knowledge base (proactive). We encourage robust open and constructive feedback. We work as a team and are not afraid to ask for help. We support and help each other.
Our Leadership Team
Our leadership team is comprised of high performers from diverse backgrounds who are responsible for the overall management and strategic direction of Care 24-7 Pty Ltd.
Dr Sharad Pandit (Managing Director)
MBBS, FACEM, FACEP, MBA
Sharad is the Managing Director of Care 24-7 and has vast years of international experience including India, Germany, UK and the USA and has been resident in Australia since 2002. Sharad has held senior consultant positions in Paediatrics and Emergency Medicine in the United States and Australia and has been in charge of the Calvary Adelaide Emergency Department since 2011.
Sharad is a passionate and driven high performer who enjoys giving back to the community and continues his passion for learning as evidenced through his MBA studies.
Sharad is, and continues to be, a high-level athlete competing in national and international Table Tennis events and has numerous national titles to his name. Sharad is a volunteer international classifier for Para Table Tennis.
Paul Langley (Chief Executive Officer)
DIPBUS., GAICD, CERT GOV (ADMIN.), GIA (CERT), MRMIA, OLY
Paul is responsible for the management of the Care 24-7 group and has over 20 years’ experience in senior management positions in a highly complex, multilayered and regulated industry. Paul’s roles have included senior governance, risk, compliance and company secretarial functions.
Paul is collaborative by nature and builds strong partnerships with internal and external stakeholders to ensure positive outcomes for all parties and the community in which Care 24-7 operates.
On a personal note, Paul has represented Australia at the Olympic Games as a competitor, team manager and coach and holds numerous Australian and international titles. Paul is an active volunteer in the community and is an experience Board member on numerous non-for-profit Boards. Paul is married with 2 children.
Dr Jarrod Koh (Medical Director – Adelaide)
Dr Jarrod Koh is the Medical Director for Care 24-7 in Adelaide, a position he has held since 2011. He is also the first full time private Emergency Specialist in South Australia. Jarrod has extensive experience in emergency medicine in South Australia, both in large public hospitals and private emergency departments. He has also spent time in emergency medicine in Darwin, NT.
Jarrod has been actively involved in the training and supervision of emergency medicine trainees and medical students in emergency departments. He has conducted teaching sessions for interns and been involved in undergraduate tutorials for medical students studying at the University of Adelaide. Jarrod continues to be involved in teaching, giving regular lectures to nursing and medical staff employed at Calvary Adelaide Hospital.
Dr Michael Natale (Medical Director - Buderim)
Dr Michael Natale moved from Canada to Australia to undertake his medical training and graduated from the University of Sydney. Dr Natale obtained his Fellowship with the Australasian College for Emergency Medicine while working in the busy tertiary Emergency Department at the Canberra Hospital.
After holding positions with the Capital Region Retrieval Service and the Canberra Hospital, he undertook new challenges moving to Queensland to become the Director at the Nambour General Hospital. Dr Natale is the inaugural Medical Director of the Buderim Emergency Centre whose leadership qualities also saw him and his team commission the tertiary level Sunshine Coast University Hospital Emergency Department as the Clinical Director. Dr Natale has been recognised by the Australasian College for Emergency Medicine winning a Leadership Scholarship and has since undertaken advanced development to hone his skills.